Femicore Official Website › Blog › Femicore support desks
Who Do You Call About A Femicore Order, The Phone Desk Or The Email?
Call +1 (302) 200-3480 for anything about an existing order: tracking, address changes, cancellations and refunds. Use [email protected] only for page corrections, privacy requests and press. The website address cannot see orders, so a refund request sent there loses days. Orders are placed at the checkout, never by phone.
When something goes wrong with an order, the first minutes decide how it goes. Most delays come from one simple mistake: sending the message to the desk that cannot see the order.
Femicoredaily runs two desks, and they do different jobs. This page sets them side by side so you pick the right one the first time. The details come from this site's contact, shipping and guarantee pages.
- The order desk is +1 (302) 200-3480. It handles tracking, address changes, cancellations and refunds.
- The website desk is [email protected], answered Mon to Fri, 9:00am to 5:00pm ET. It handles pages, typos, privacy and press.
- The website address cannot see orders.
- Orders are placed at the checkout only. Nobody on either desk takes card details by phone.
- Returns are posted to 270 Lafayette Street, Suite 1203, New York, NY 10012, USA.
- The label's distributor, FemiCore in Tallmadge, Ohio, is a separate business from this retail desk.
Which desk can see your Femicore order?
The order desk, on +1 (302) 200-3480. It is a support line, not a sales line. It can look up an order, reissue tracking, correct an address before dispatch, cancel before dispatch and start a refund.
The hours for this phone line are not published. Only the website email's hours are. If you cannot get through, try again on a weekday and keep the order ID to hand.
| What you need | Desk | How to reach it |
|---|---|---|
| A tracking number | Order desk | +1 (302) 200-3480 |
| A wrong delivery address | Order desk | +1 (302) 200-3480, the same day if you can |
| Cancel before dispatch | Order desk | +1 (302) 200-3480 |
| A refund inside the 60 days | Order desk | +1 (302) 200-3480, before posting anything |
| A damaged or unsealed bottle | Order desk | +1 (302) 200-3480, the day it arrives |
| A mistake on one of these pages | Website desk | [email protected] |
| A privacy or data request | Website desk | [email protected] |
| A press enquiry | Website desk | [email protected] |
| Placing an order | Neither | The checkout, through any Order button |
What can the website email handle?
It handles the pages. If you spot a typo, a broken link or a fact you think is wrong, write to [email protected]. A correction changes the page and moves the review date forward. Privacy requests and press questions go there too.
It cannot see orders at all. Think of it as the editor's desk and not the warehouse. A refund request or a tracking question sent to it will be passed on, and that costs days. There is no separate sales email address.
Why does the wrong desk cost you days?
Time matters in two places. Before dispatch, you have a short handling window of one to two business days. After arrival, you have 60 days from purchase to use the guarantee, and the process needs a call, a parcel and two waiting periods.
A message to the wrong desk eats into both. If you email the website address about a refund, you wait for a reply, then wait for a pass-on, then start the call you should have made on day one. That is why the footer on every page prints the split.
What should you have ready before you call?
Keep these within reach:
- your full name
- the email address you used at checkout
- your order ID, from the confirmation email
- the lot code stamped on the bottle's base, if your question is about the product
- your tracking number, if you have one
For a return, also keep the bottles and the packing slip. A parcel with no name, email and order ID inside cannot be matched to an order, and a label can come off in transit.
Knowing which desk to call is half of good service. When you are ready to order, the checkout shows today's price, shipping and the 60-day guarantee.
See today’s price and guaranteeDisclosure: this website earns money on orders placed through its checkout. Femicore is a dietary supplement and is not FDA approved.
Who makes Femicore, and can you contact them?
This retail desk is not the manufacturer, not the formulator and not a laboratory. It is the USA Authorized Femicore Retailer, working from New York. It did not make the capsule and has no role in what goes into it.
The printed label names its own distributor: FemiCore, 285 Northeast Ave, Tallmadge, OH 44278, United States. That address belongs to the product. This site does not run it, and it cannot speak for it. For questions about an order, start with the order desk. For a medical question about the product, a doctor or pharmacist is the right person.
The office address for this retail desk is 222 Broadway, Suite 1901, New York, NY 10038, USA. Do not post a return there. Returns go to the Lafayette Street address.
How should you raise a Femicore complaint?
Be clear about what kind it is.
- A delivery or order problem: call the order desk with the order ID.
- A refund that has stalled: call with the tracking number and the order ID. Tracking evidence moves a stalled claim, which is why a tracked service is worth the cost.
- A refund issued that the card has not shown: wait the full 5 to 10 days, then ask your card issuer.
- A mistake on a page: write to the website desk.
- A health concern: stop the capsule and speak to a doctor.
On this desk's review record, the common complaints are about a slow start and the all-bottles return rule. Those are covered in plain terms on the reviews and guarantee pages. The record has no reported adverse effect, but it is not a safety study.
How do you avoid support scams?
Two simple rules. First, orders are placed at the checkout only. A caller who offers to take your card number by phone is not following the seller's terms. Second, the order desk number is support, not a way to buy.
The same care applies to any page that offers a different phone number for orders, a secret code or a second checkout. This site's own Order buttons all lead to one checkout, and the price is shown there. If a page disagrees with the checkout, the checkout is right.
What if your question is about the bottle itself?
Start with what the bottle shows. The lot code and best-before date are stamped on the base. The label says not to use the product if the safety seal is damaged or missing, so a bottle that arrives unsealed should be reported on the day it arrives, before the first capsule.
To match a bottle to an order, call the order desk with the order ID and the lot code. This site's stock is lot FEM-26/FE-3921. A lot code is not a potency test or a purity test, but it does let the desk trace a bottle.
If your question is medical, it belongs with a doctor or pharmacist. Femicore is a dietary supplement, it is not FDA approved, and nobody on these desks can give you medical advice.
Where do these facts come from?
- Femicore contact page on this site: the two desks and the table of what each can do.
- Femicore shipping page on this site: tracking, handling and address changes.
- Femicore about page on this site: who the retail desk is and what it is not.
- Femicore batch page on this site: the lot code and what it can and cannot tell you.
Frequently asked questions
What is the Femicore customer service number?
+1 (302) 200-3480 is the order desk for tracking, address changes, cancellations and refunds. It is a support line, not a sales line.
Can I email Femicore about my order?
The website address, [email protected], cannot see orders. Use the phone desk for anything with an order ID.
When is the Femicore website email answered?
Monday to Friday, 9:00am to 5:00pm ET. Hours for the phone desk are not published.
Is Femicoredaily the maker of Femicore?
No. It is a retail desk, the USA Authorized Femicore Retailer. The label names FemiCore in Tallmadge, Ohio as the distributor.
Where do I send a Femicore return?
To 270 Lafayette Street, Suite 1203, New York, NY 10012, USA. Call +1 (302) 200-3480 with the order ID first, and use a tracked service.
Can I place a Femicore order by phone?
No. Orders go through the checkout only, and nobody on either desk takes card details over the telephone.
Our view
Our view is that this is a small page about a big time saver. Two desks exist, and only one can see your order. Call it first, with the order ID in your hand, and use the website email only for the pages.
Good support will not make the capsule work, and it does not replace a doctor. It does mean a cancellation, a tracking question or a refund has a clear path. Keep the packing slip and the box, and check each new bottle's seal and lot code. For anything about your health, ask a clinician. This page is not medical advice.
If a clear support route matters to you, it is listed above. The checkout shows the current price and the 60-day guarantee.
See today’s price and guaranteeDisclosure: this website earns money on orders placed through its checkout. Femicore is a dietary supplement and is not FDA approved.